Frequently Asked Questions

How long does therapy take?

Some people worry that starting therapy means they will need to go for the rest of their lives. Thankfully, this is not the case for most people. I always aim to get someone back to their life quickly.  It is not uncommon to see some improvement in just a few sessions, and then decrease the frequency of sessions.

Do you take insurance?

I do not take insurance. Some insurance plans may cover "out of network" providers.  If this applies to you, I am happy to provide you with a superbill to submit for reimbursement.

Do you offer evening or weekend appointments?

Absolutely!  I understand that people may work or have other life commitments. Therapy should fit with your life, not be another stressor.  I am able to offer evening and weekend appointments to best fit your schedule.  When you contact me we can discuss times.

How much do sessions cost?

I think of therapy as an investment in yourself. I offer free 15 minute consultations during which time we can discuss your goals and an approximate timeline. I offer a few sliding scale slots of patients with financial need.

Intakes (60 minutes) $250

Sessions (45 minutes) $200

Are you currently accepting new clients?

Yes! I look forward to meeting you.  Contact me to get started using the form on my homepage or by emailing info@nicolehayesphd.com

How Does the "No Surprises Act" Impact My Care?

For people who do not use insurance, health care providers are required to notify each patient of their "Good Faith Estimate" of care. This will be provided to you in your intake paperwork. Below is more information as to what that means, and how to read more information.

Provision of Good Faith Estimate
  • You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.

  • Under the law, health care providers (including psychologists) need to give patients who do not have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.

  • You will be provided with a Good Faith Estimate by your healthcare provider before you schedule a service.

  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

  • For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 800-985-3059

Green Leaves